Q: How do I take a metro train in Changsha?

A: Hunan has six metro lines in operation at present. Except for the south extension of Metro Line 3 which extends to Xiangtan City, all other metro lines operate within Changsha City.

Taking metro is one of the most convenient ways to commute in Changsha. Public signs are available in both Chinese and English, and stops are announced in both languages. 

All the metro lines operate between 6:30 and 23:00 every day. 

Passengers can pay for their metro rides via the following ways: 

- "Transport [出行] " Alipay mini-program;
- WeChat mini program "City Pass [城市通]"
- "Xiangxing Yikatong [湘行一卡通]" App;
- UnionPay [云闪付];
- "My Changsha [我的长沙]" App;
- "Changsha Metro [长沙地铁]" App;
- Cmpay App [和包支付]; or,
- Single journey ticket purchased at ticket vending machines or ticket counters.

Free ride is offered to passengers of any of the following groups:

- Seniors over 65 (65 included);
- Children under 14 (14 not included);
- The disabled;
- Military personnel in active service;
- Veterans;
- Fire-rescue personnel;
- Families of martyrs, families of military personnel who died while on duty, and families of military personnel who died of a disease;
- Holders of Changsha's "Talent Green Card" and its supplement card; and,
- Personnel identified as "Changsha Master Craftsman".

People of any of the above-mentioned groups can enter and exit the metro station through green channels based on their valid certificates.

Service hotline: 0731-86850000

Chinese source: Hunan Daily